Sheryl Mays is a Chief Experience Officer, 5x Author, award-winning International Speaker, On-Air Personality and Corporate Trainer. As the President of Rise and Shine Consulting and Coaching Firm, she provides consulting services and training for individuals, teams and organizations on customer experience, customer service and customer support.

Sheryl is a contributing writer for Entrepreneur Magazines, Founder of Affirm Your Truth: The Affirmation Movement, Podcast Host, The Customers Tea and founder of Master the SALE Academy, an eLearning customer service training platform.

Prior to becoming an entrepreneur, she served as Vice President of Admissions for a nationally accredited career training school where she successfully led teams of marketing professionals across of variety of geographies. She also served as the Director of Development for several national non-profit organizations raising millions of dollars for the organizations.